Shipping & Returns
Fast fulfillment. Clear policies.
Find shipping options, processing times, tracking details, and return guidelines for PB FASTENERS orders.
Shipping at a glance
Processing time
Most in-stock items ship in 1–2 business days. Made-to-order or custom items ship based on lead time shown at checkout or on your quote.
Shipping methods
Choose from standard and expedited options at checkout. Rates are calculated by weight, dimensions, and destination.
Tracking & delivery
You’ll receive a shipping confirmation email with tracking once your order leaves our facility. Delivery dates are carrier estimates.
Shipping & returns FAQs
Quick answers to common questions. Need help with a specific order? Contact us.
Where do you ship?
We ship nationwide within the United States. If you need freight or special handling, request a quote and we’ll coordinate options.
How much does shipping cost?
Shipping rates are calculated at checkout based on package weight, dimensions, and destination. Expedited options may be available depending on your location.
When will my order ship?
In-stock items typically ship within 1–2 business days. Items with longer lead times (including custom fasteners) will show an estimated ship date at checkout or on your quote.
Can I change or cancel an order after placing it?
If your order hasn’t entered fulfillment, we can usually update it. Please reach out as soon as possible with your order number.
What is your return policy?
Unused, uninstalled items in original packaging may be eligible for return within 30 days of delivery. Some items (custom/made-to-order, special-order, or clearance) may be non-returnable.
How do I start a return?
Contact us with your order number and the items you’d like to return. We’ll provide return instructions and, if applicable, an RMA. Return shipping costs may apply unless the return is due to our error.
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